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Business Profile

Employee Benefit Plans

Allied National, LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Allied National, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Allied National, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:09/08/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We have unprocessed claim(s) that still need to be processed but nobody involved seems to know what is going on. I have spoken to multiple representatives from Allied National and GM Billing Recovery and nobody seems to be able to find this out and I am being given different information by each person I speak to.

      I have now spoken with two different representatives with Allied National and gotten two different responses. The first was that the facility license was requested from ********** ******** *** but had not yet been received. The second was that Allied does not necessarily need their license but they would need a W9. This does not make sense either since Allied has paid out other claims for the same patient via the same medical facility (per ***** with GM Billing).

      Regardless of which documentation is still needed, it is ridiculous that grown educated adults can't figure out how to send a piece of paper to another person. Just attach the fucking document(s) to an email and click send. Seriously, how long does that take?

      This needs to be a priority and we need to have these remaining open claim(s) processed asap! There is no reasonable explanation why this is taking so long and it can be solved immediately. Both companies, Allied National and GM Billing Solutions, have provided the worst customer service throughout this process.

      Business Response

      Date: 10/10/2023

      Please find the attached response and HIPAA authorization.

    Allied National, LLC is NOT a BBB Accredited Business.

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