We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Fencing Classes

Church Fence Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fencing Classes.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/19/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Tuesday, April 4th - I called ***** Church requesting a quote for a 6 foot horizontal cedar fence. He provided a bid of $8,100 over the phone. Later that afternoon he came to my house to verify the scope of the fence installation. He requested 50% down to procure materials, so I wrote him a check for $4,050 which was cashed that same evening. Our agreement was that he would begin installation on 4/11.

    Tuesday, April 11th - ***** did not show up the morning of 4/11, so I texted him to let him know I would not be at my house again until later in the afternoon. He called me and stated he wouldn't be able to begin today due to the rain we received the prior day. This seemed logical to me and he said he would start installation the following day.

    Wednesday, April 12th - I texted ***** in the morning letting him know I would be playing golf, but everything was ready for him to go and he could begin installation. Upon returning home later in the afternoon, it was obvious that ***** once again did not show up. I texted him asking what happened and he proceeded to call me. He told me that he was facing "social media backlash" for another job he had committed to the previous week, but never started, so he had to finish that job. At this point, I was pretty certain his excuses were false and he had no intention of ever building a fence. He asked if he could drop off materials the evening of 4/12 so he could start on 4/13 and I once again said yes, that would be fine. Of course he did not drop off any materials on 4/12.

    Thursday, April 13th - Once again, ***** was a no show and I texted him with no response.

    Friday, April 14th - I texted ***** and told him that if I didn't hear back by EOD, I would pursue legal action and file criminal charges.

    ***** has not returned a call, text or FB message since 4/12.

  • Initial Complaint

    Date:04/10/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contracted with ***** Church on April 3, 2023 to remove my privacy fence and install a new one for the sum of $8500. He asked for half of the job cost up front for materials, which I gave him in the form of my personal check in the amount of $4250. He promised to show up with a crew bright and early on April 5 to begin work. He did not. The morning of April 6 came and went. He finally showed up at 2 P.M. and worked for 6 hours until dark. Promised to return the following morning, April 7, to get all of the posts set. No show. Contract has a promised finish date of no later than April 9. He has not been seen by me since April 6 at 8 PM. I am willing to pay him for his and his crew's labor time, plus the cost of the 30 fence poles he left in my yard. The bags of concrete mix are no good now, since he left them uncovered lying on the ground in the rain. I am asking for a refund of $3300.

  • Initial Complaint

    Date:04/10/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    April 3. I hired ***** church to replace my privacy fence. He took my deposit 2700 for materials. He also took my neighbors money. He has an excuse every day as to why he can't come work on the fence or even bring the materials. I've asked for a refund after finding out he has swindled many others and even been in prison for theft.

  • Initial Complaint

    Date:04/03/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hired Church Fencing to install a second level deck 10' x 15' and a backyard fence with 2 gates. Received a quote for a total of $18460. Gave *** ***** Church 1/2 depot as required for a total of $9230.00 on 3/15/23. He never returned, but his crew came by after multiple requests of saying they were going to come, but never did. They finally came in two separate visits to tear down the deck railing and install the tar cover the deck. After repeated/multiple calls/texts ***** does not answer his phone nor does he return our phone calls. I was told by one of his workers that he was having a hard time getting paid for the work he did form him at our home. They still as of 4/1/23 have not installed the railing or the flooring to the deck. I would assume what little work they did would be equivalent to around $1200-$1500. Leaving a balance of say around $7730.00. Can you please help us.

Church Fence Company is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.