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Business Profile

Fishing Tackle

Bass Team Tackle, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fishing Tackle.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/25/2025

    Type:Billing Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 04/27/24 I ordered online from Bass Team Tackle, LLC **** * **** ** Overland Park, KS 66207
    10 Hammer Stand-up bass fishing jigs for $41.45 charged to my debit card with my credit union.
    I emailed the company about 2 weeks or so after my initial order to check on the status of the shipment. No response. I searched online for the owner ****** ************ phone number and did speak with a *** ****** ********** of Overland Park KS but he denied any knowledge of Bass Team Tackle. I never received the merchandise and my credit union denied my request for reimbursement in the transaction.
    I just want a refund.

    Business Response

    Date: 03/10/2025

    Order has been cancelled and refunded total amount yo customer

    Customer Answer

    Date: 03/19/2025



    Complaint: ********



    I am rejecting this response because:

    I did not cancel the order and I was NOT refunded any money.



    Sincerely,



    ****** ******

  • Initial Complaint

    Date:11/25/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This Message Is From an Untrusted Sender
    You have not previously corresponded with this sender.

    Thanks

    Greg Hall
    R and R Contracting
    ###-###-####
    Fax ###-###-####
    This message may contain confidential and legally privileged information.
    It is only for the use of the intended recipient. If you are not the
    intended recipient, distribution or copying of this communication is
    strictly prohibited. If you received this message in error, please notify R
    and R Contracting LLC by return e-mail immediately.

    Sent from my iPhone


    Begin forwarded message:

    From: [email protected]
    Date: October 31, 2024 at 9:52:01 AM CDT
    To: [email protected]
    Subject: Re: Bass Team Tackle: Order Confirmed #2613



    Sent from my iPhone


    On Oct 1, 2024, at 9:49 AM, Bass Team Tackle wrote:

    ?
    Bass Team Tackle
    Order #2613 Confirmed
    Your order from Bass Team Tackle is confirmed.
    Once your package ships we will send you a notification email.
    VIEW YOUR ORDER

    Order Summary

    Order #2613
    Confirmation Code ********************** Placed on October 1, 2024 at 10:49 AM EDT


    Bullet Weights $87.00
    SQ2783464
    Size: 3/4 Oz.
    Qty: 30
    $2.90 / Item

    Subtotal $87.00
    Shipping $3.95
    Sales Tax $0.00
    Total $90.95

    Paid with CARD — •••• **** $90.95

    Feeback - Optional

    Comments, Cares, or Concerns?

    Customer Information

    Shipping Address
    ******* **** **** Cordova Avenue
    Satsuma AL 36572
    US
    *********4
    Shipping Method
    Standard Shipping
    Billing Address ******* **** **** ******* ****** Satsuma AL 36572
    US
    *********4
    Payment Method
    CARD — •••• ****

    Bass Team Tackle
    5532 W **** Pl
    Overland Park, KS, 66207
    United States

  • Initial Complaint

    Date:09/23/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On June 5, 2024 I placed an order for some fishing lures. I have never received any notice of shipment and I have never received lures. I have tried to contact the owner ****** ********** on 4 different occasions with no response. After no response I looked on his company's facebook page and saw many complaints of the same. They just take your money and no product which is stealing. I just want my money back at this point but I would like to see him shut his website down if he is not going to send people their product.

Bass Team Tackle, LLC is NOT a BBB Accredited Business.

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