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Business Profile

Gymnastics

Impact Gymnastics

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Kat H.

    Date: 02/10/2025

    We attended Open Play for ages 3-13 with my three- and seven-year-old kids. Fun for kids, nerve-wracking for their parents.

    They do not allow parents on the gym floor but only have 2 staff (they said there was a third but I never saw them) supervising a massive area which includes advanced gymnastics equipment. Their website says there is plenty of supervision for Open Play / Parent's Night Out; I fail to see how 50+ pre-teens to 2 adults qualifies as adequate.

    Meanwhile, their "parent corral" balcony does not provide line of sight to much of the premises, including kids being able to wander out of the gym area.

    About a dozen parents, myself included, chose to ignore their no-parent policy in favor of keeping our kids safe and supervised. This resulted in me having two arguments with two different staff members; they eventually capitulated and allowed parents on the gym floor "for this time only" since we had already paid, the kids were excited, and they did not want to refund me.

    We will not go back now that we know how inadequate their staffing actually is alongside a nonsensical no-parent policy.

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