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Business Profile

Pain Management

Ageless Life

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pain Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/24/2024

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They billed my debit card through my credit union ****** **** ****** ***** for 2 transactions on Jan 21 2024. The 1st amount was for $199.40 & the 2nd amount was for $49.75. I have had no dealings with this company. I emailed then on Jan 22 & have gotten no response from them. I want my money reimbursed please. This is fraud & theft. Thank you

    Business Response

    Date: 02/11/2024

    Ageless Life Regenerative Medicine is located in Overland Park, Kansas . Website *****************  Ageless Life Regenerative Medicine offers customized treatments for pain management, including several joint outpatient procedures at significantly lower prices. We do not except insurance but instead offer high quality medical services for "out of pocket" payment. IE; Cash only .... This company offers treatment to patients located in the Kansas and surrounding areas . The company that this consumer is complaining of is not affiliated with Ageless Life Regenerative Medicine upon review this company has stolen the phone number for Ageless Life Regenerative Medicine and has attached it to the fraudulent business that they are conducting. I have received several other consumer complaints and have instructed those consumers to report those charges as fraud.  Ageless Life Supply is not a affiliate of Ageless Life Regenerative Medicine Located in Overland Park Kansas     

    Customer Answer

    Date: 02/13/2024

     

    Better Business Bureau:

     

    my credit union researched this also & found that this was a fraudulent charge.  I accept that someone fraudulently used this business phone number.  



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.




    Sincerely,



    **** ****

Ageless Life is NOT a BBB Accredited Business.

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