Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:07/09/2023

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  As per email sent from MVG recruiting services that they will pay $300 for participating virtual research group on 12 Nov 2022. However, they didn't provide any payment post completing research. Sent them multiple emails but they are not responding. I see multiple people are victim of fraud performed by ******* *******

• Initial Complaint

  Date:07/05/2023

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This has been an ongoing issue for over a year. Last contact was last month June of 2023. I participated in a mock jury on 3/22/22. It was a full day virtual mock jury paying $300. After about a month of not receiving payment, I sent an email to the recruiter ********* inquiring about payment. She told me to contact ********, who is the owner. I did so and didn't receive any response. After going back and forth about this for over a year, and getting no response from the owner ******** after numerous attempts and the run around from the recruiter *********, I realized they didn't have any intention to pay, even though they seemed to make it sound like they were going to resolve this issue.

• Initial Complaint

  Date:06/23/2023

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On 6/21/23 MVG reached out to me about participating in a case study on 6/22. They informed me that the study would be 830a-530 and that participants would be paid $300 same day. This was also stated in the Craigslist ad that I responded to initially. I completed the case study, nothing was sent. I reached out to ******* who is one of the recruiters, no response.

• Initial Complaint

  Date:10/10/2022

  Type:Customer Service Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was selected for an online Focus Group on 9/10/2022. The payment for the 8hours of work on a Saturday afternoon was $250. There seemed to a problem with my payment as nothing came thru for days. I contacted Ms. ***** via text, she told she would take care of it, then she reconsidered and sent me a receipt that showed my phone number with another recipient, so I called ****** and they asked that Ms. ***** give them a call to stop payment and get me paid. Ms. ***** never bothered to call ******, saying that it was my problem and that she would sue me if I said anything about her company or Ms. *****. I only want to get paid, ****** says, no transaction number means no transaction, so they will not do a thing! I called them at least 6 or7 times. They asked me, if Ms. ***** would call them, I asked, she refused! Ms. ***** never made an attempt to reverse the payment, then she threatens me when I question her professionalism and her honesty. If that was true, she would have at least made an attempt, instead of saying in her letter, I cannot pay you twice, so tough luck. Talking to other Focus Groups, they say this is not right and that Ms. ***** could have taken care of this, choosing instead to pocket the money.