Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Roof Inspection

Sterling Heights Ladder Assist

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roof Inspection.

Reviews

Customer Review Ratings

2.33/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromKimberly L

    Date: 11/04/2024

    1 star
    If I could give them 0 stars. I would. They use their subcontractors! And when asked about money owed the owner Daniel Mcmullen says in text "I don't like talking about money with people who have none" 23yrs old and already knows everything!
  • Review fromJennifer T

    Date: 09/20/2024

    5 stars
    My Nationwide adjuster uses them for inspections and told me they would be the ones to call me to set up an inspection I was kind of paranoid that these people will be coming to help make sure my claim would be denied. The lady in the office got me scheduled really quickly and answered any questions I had and was very friendly. I can't remember her name but David is the one who came to my home to inspect and he was very knowledgeable very professional. Thanks to his Fair report my claim went exactly how I felt it should go and I was pleased with how fast and how exceptional the service was
  • Review fromTracie L.

    Date: 08/22/2024

    1 star
    We were referred to Sterling Heights to schedule an evaluation of our roof after wind damages. They sent us a text when we asked to be contacted by email and then took several days (and a reminder that we wish to conduct business by email) to receive an appointment date. They then told claims specialist that they were unable to contact us to schedule after we already had an appointment date. They rescheduled the appointment with less than 24 hours notice and then were a no show for the rescheduled appointment. Attempts to reach them always result in getting a voicemail. We requested a different company complete the evaluation of our roof and we would not recommend the services of Sterling Heights.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.