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Business Profile

Electrical Contractors

Pride Services Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electrical Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/14/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Summer of 2023 I met with ***** (owner) of Pride Services to get a bid on running electrical to our barn. After discussing the details of the job ***** gave me a verbal quote of $2500 to $3000 to complete the job. I agreed to to the dollar amount. (Verbal agreement) Fall 2023 ***** completes the electrical installation. Winter of 2023 I receive an invoice from Pride Services Inc for $5,148.00. I've attempted to contact ***** multiple times to discuss the invoice and I've never received a phone call back. I've received two emails from Pride Services regarding the invoice and them advising they have attempted to contact me. This is a false statement. I've texted ***** multiple times and received this from ***** "You have the invoice and it is all broke out for you so what is there to discuss?" I've replied with the verbal agreement amount we discussed earlier that year and have not heard back from him at this time.

    Customer Answer

    Date: 07/01/2024

    I filed a complaint about an invoice I received from Pride Services Inc. The issue has been resolved. Thank you

Pride Services Inc. is NOT a BBB Accredited Business.

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