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Business Profile

Insulation Contractors

Koala Insulation of South Kansas City

Reviews

Customer Review Ratings

5/5 stars

Average of 32 Customer Reviews

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Review Details

  • Review fromCraig K

    Date: 07/05/2023

    5 stars
    Great customer service! Everyone was polite and very professional. Definitely recommend.
  • Review fromScott M

    Date: 06/08/2023

    5 stars
    I recently had my basement walls and rim joists insulated, and I must say, the work was done exceptionally well. The team kept me informed throughout the entire process and did a great job of masking off, spraying, and keeping everything clean. I was very impressed with their communication and professionalism, and I would definitely hire them again in the future.
  • Review fromsara b

    Date: 06/02/2023

    5 stars
    **** is truly amazing. We had to have our entire attic insulation removed to do mold. A **** sq ft home. **** and his team were extremely professional, knowledgable and honest. I got multiple bids and their pricing was very fair. I have sold real estate for 30 years and worked with many vendors. Koala is superior in every aspect. You will not be disappointed if you work with Koala Insulation.
  • Review fromKelly M

    Date: 05/18/2023

    5 stars
    Excellent customer service and excellent execution. We had our entire attic insulation replaced and from the very beginning, this company exceeded my expectations. Very reasonably priced and fast turn-around time of less than a week for completion. All employees we encountered were both knowledgeable and friendly. Would highly recommend, 10/10.
  • Review fromBurgess Z

    Date: 04/28/2023

    5 stars

    Burgess Z

    Date: 04/28/2023

    Great crew. Did a very good job of masking off, spraying, and cleaning up the mess. Would definitely hire again.

    Koala Insulation of South Kansas City

    Date: 05/04/2023

    Hi *******, thank you very much for the review and the positive feedback. This means a lot to us as a small business. We really enjoyed working with you on this project and hope to help you again in the future. Thanks!
  • Review fromTerry N

    Date: 04/08/2023

    5 stars

    Terry N

    Date: 04/08/2023

    **** and company did a great job with the insulation taking time to explain details of the installations and services. The crew arrived in time and cleaned up after themselves.

    Koala Insulation of South Kansas City

    Date: 05/11/2023

    *****, thank you so much for the review and for doing business with Koala Insulation of South Kansas City. It was a pleasure working with you and please let us know if we can help with anything in the future!
  • Review fromTish G

    Date: 04/05/2023

    5 stars

    Tish G

    Date: 04/05/2023

    The crew at Koala did an amazing job for us. We needed our entire attic insulation replaced due to the sale of our house (thanks to the bats!) and Koala was fast, efficient and neat and their pricing was very fair. Thanks for a job well done!

    Koala Insulation of South Kansas City

    Date: 05/11/2023

    Thanks so much for the review ****! It was a pleasure working with you and we really appreciate your business!
  • Review fromDavid M

    Date: 04/04/2023

    5 stars

    David M

    Date: 04/04/2023

    Prompt, neat, economical... we were completely satisfied with the project.

    Koala Insulation of South Kansas City

    Date: 05/11/2023

    *****, thanks a lot for the review! We appreciate your business and please let us know if there is anything else we can help with in the future.
  • Review fromjeff v

    Date: 03/24/2023

    5 stars

    jeff v

    Date: 03/24/2023

    *** and his team did a fantastic job on a large, complicated project. The estimate was very detailed and *** took the time to discuss several options and was receptive to my concerns and changes as the project progressed. Communication was prompt and friendly. The install team was efficient and creative in building a large catwalk and decking across the attic to access the **** unit. After 5 estimates, Koala was the most thorough and reasonably priced. Excellent work, thank you!

    Koala Insulation of South Kansas City

    Date: 05/11/2023

    ****, thank you for the great review! Your project was fun for the team to work on and we are glad we knocked it out of the park for you. Thanks for choosing Koala and enjoy your new attic!
  • Review fromMindy L

    Date: 03/14/2023

    5 stars

    Mindy L

    Date: 03/14/2023

    The team at Koala did a great job. Left the project clean and the work was top notch.

    Koala Insulation of South Kansas City

    Date: 05/11/2023

    Thank you so much for the great review, *****! We really appreciate your business and please let us know if there is anything we can do for you in the future!

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