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Business Profile

Collectibles

The Market at Macvicar

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:02/20/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Sunday, February 19, 2023, The Market at MacVicar published a photo of a bounced check on their ******** page. It did not conceal any personal information so the account number, and individual's address and phone number were visible to all ***** followers and all future followers. The post was public and it was shared multiple times. I know it's ok to share the name of someone who wrote a bad check but it's not ok to share their personal information. And there should be some kind of ramification for doing so.

    Business Response

    Date: 02/27/2023

    A fraud wrote us a bad check.  The account was closed, and had been closed for some time. It was closed prior to the individual writing us a check on the account. 

    We did post the check on our business page to notify other small businesses to be on the look out and to not take checks from the said individual.  Stores post bounced checks on their counters all of the time.  I see them posted in many shops.  I didn't see any difference in posting the check on our page from posting it on our front counter. 

    We are a small business and we do not have thousands of followers ** *** ******** ****.   The check was only posted on our page for a couple of hours.  When the woman, who issued this complaint, complained to us about it, we promptly took the photo off of our page. 

    Again,  we contacted the bank and the account that the check was written on is/was no longer an active account.  The name on the check wasn't the correct name for the account either.  The person who wrote the check had crossed out the name and address and had written in a fake name and address.  It was a fraudulent act on many levels.   Now I am out $***** for the fraudulent check and $***** charge from my bank and I have no recourse.   Even though it is an illegal act to write a fraudulent check, nothing will happen to the writer of the check.  As a small business owner,  I felt it my duty to try and warn other businesses to be on the look out for mentioned person writing fraudulent checks.  

    The check was only on our page for a few hours and then removed as we did not wish to offend anyone and the woman making this complaint very clearly notified us that she was offended.  

The Market at Macvicar is NOT a BBB Accredited Business.

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