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Business Profile

Driving School

Driver Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Driving School.

Complaints

This profile includes complaints for Driver Solutions's headquarters and its corporate-owned locations. To view all corporate locations, see

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Driver Solutions has 2 locations, listed below.

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    • Driver Solutions

      915 SW Harrison St Topeka, KS 66612-1505

    • Driver Solutions

      PO Box 12021 Topeka, KS 66601-3021

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:09/01/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Dated July 1, 2020 just recently found out July 18, 2022 (***************************) while shopping for alt Ins the rep stated that my DL shows suspended for a 7/1/20 accident stated I haven't had any & actually purchased my truck in Mar. tags due ev. July she advised to call DS 1st rep states same incident so I recalled ********************************** someone had side swiped my parked truck didn't call the police make an report nothing ************************************* it appears whomever the suspect was hit multiple veh. a pers. made a report @ 3a.m. have spoken to 3 reps the 2nd says go to the station get a copy of report to fax sent some affidavit to sign/notarized & pd reinst. fee per the rep says it would be refunded (admin. @ station stated all should be cleared per it wasn't my fault) & should be receiving some info. 7-10 bus days haven't received not 1 thing proceeded made an Internal Affairs complaint/report Detective stated the State has made a very huge mistake my DL shouldn't have even been suspended bout an hr into she confirms w/her sup which agrees she says let's start w/finding the Ins. moreover all irrelevant per how can this occur being a victim she found it called had it faxed/emailed absolutely nothing has taking place thus far have jumped through the hoops/loops that tech didn't have to be the station is blaming the state & vs the state pointing @ the report have lft 2 msgs. back w/the detective whom has not cb at this point this is such an inconvenience anything could've happened between now & then had not a clue even renewal was up to date til this July so can't renew obtain other Ins (an SR22) haven't ever & surely had a clean good record prior to out of ev pers that was hit wondering how many had their DL suspended thinking quite odd & seems like mines was the only 1 was the intended suspect ever caught is their DL suspended a great deal of ?'s my life has stopped suddenly took less than 10 sec to suspend smells fishy please help

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