Heating and Air Conditioning
Blue Dot Services Company of Kansas
Reviews
Customer Review Ratings
Average of 123 Customer Reviews
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Review fromJerry T
Date: 07/18/2025
1 starA year ago I called Blue Dot regarding a problem with a bathroom faucet. The service tech came out and before he did any plumbing work, told us about the “Membership Rewards program” that offered a discounted price for the plumbing work performed. I called to have a new bathroom faucet installed and they quoted me a price. The service tech arrived and told me our service plan was no longer in effect, and they had a new one. The price he quoted me without joining their new service plan was outrageous. He told me that several plumbers had left the company over their ** policies and that he was planning to quit also. He recommended another company for me to call. I paid him the $89 service call and sent him on his way. NOT HAPPY! I said I was planning on calling the Better Business Bureau.
Blue Dot Services Company of Kansas
Date: 07/24/2025
Thank
you for taking the time to speak with me the other day and share your
experience. We sincerely apologize for the confusion, frustration, and overall
inconvenience you encountered on your recent visit. We clearly fell short of
your expectations – and our own standards when it came to transparency about
your plan’s status and offering you to rejoin. We understand how upsetting it
must have been to receive a quote that differed from what you anticipated,
especially after having previously benefited from a membership program.
Additionally,
the comments shared by the technician about internal matters were inappropriate
and unprofessional. That is not the level of service or communication we aim to
provide. We are currently reviewing the situation internally and would
appreciate the opportunity to make things right.
Again,
we are terribly sorry for your experience and appreciate the candid feedback.
It helps us do better.Review fromDina P
Date: 02/25/2025
5 starsAri J****** was efficient and friendly. Good job! Thank you!Review fromPaulette P
Date: 02/20/2025
5 starsKevin did a great job! It was cold and he didn't complain,, didn't make a mess. He was friendly and polite.Review fromBernhardine C
Date: 02/17/2025
5 starsVery friendly and knowledgeable about the product and how it works.Review fromGarcia M
Date: 02/06/2025
5 starsA very attentive and responsible person in his work I recommend him 100%Review fromLinda M
Date: 01/30/2025
5 starsDaniel F***, Nick and Kyan remember these names as these (3) electricians come recommended 100%! They are all professional, innovative and always offered me their time to explain EVERYTHING I asked. They were nothing short of amazing!
In better detail, I have a rebuilt home that was originally built in 1930. These electricians never made me feel “bad” as most do or even refuse to work on the older home.
Fish, Nick & Kyan provided me with endless options. They listened to what I wanted and offered options. They even explained why some things were not possible due to safety, space or the electrical limitations, but they always offered their time and genuine ear.
I truly feel valued as a customer and I will use Blue Dot services in the future!Review fromAmanda E
Date: 01/17/2025
5 starsGreg was very friendly and answered any questions I have about getting a quote for a generator. He wasn’t pushy and he actually listened to what we needed and I don’t feel he tried to oversell. If we decide to purchase we will likely use this company.Review fromMichael H
Date: 01/09/2025
5 starsGreg was extremely professional and knowledgeable. He answered our questions and concerns about home generators in an easy to understand manner. Would highly recommend.Review fromCarlos A
Date: 12/31/2024
5 starsKeith did a great job resolving the HVAC install issues with our humidifier and also explaining the problem and resolution.Review fromClaudia M
Date: 12/23/2024
5 starsKyan diagnosed and made the correct repair to get my dryer running. Same day service and repair sold me on a whole house electrical upgrade along with switching out my 15 year old water heater. The bath needed a new sink install too. So many things for my favorite HVAC and electrical company to fulfill. Thanks to Blue Dot, my house is running efficiently and safely.
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