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Business Profile

Auto Repairs

Meineke Car Care Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

This profile includes complaints for Meineke Car Care Center's headquarters and its corporate-owned locations. To view all corporate locations, see

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Meineke Car Care Center has 8 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:09/02/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ***************************** I took my car in because the AC was blowing hot air. He then took it out back, and after 2 hours he came back and told me the AC still not blowing cold air. He said, I needed to pay and he can't m tell me what is wrong with it. He also said, for him to tell me, I would need to bring it back for him to diagnose it and that is also going to cost me. I asked, how much are we talking and he replied "I can't say, but it will cost you a lot". I asked for more explanation and he just ignored me for several minutes. I asked again for a solution on how to fix the car. This time, he proceeded to shout and spoke down to me rudely. I stood there like a kid. He took my money and didn't offer me anything. I took my car somewhere else, and in less than 2 minutes they came out to tell me that it was the AC compressor. The new mechanic showed me the compressor and the damage. I could see it from where I was standing. The mechanic told that Meineke or anyone that knows what they are doing won't even put air into your car, they would just know. because it is right there. I too could see the compressor. Instead, Meineke was trying to scam me for more money all the while knowing that putting air in the car wasn't going to fix it. I have called Meineke 7 times to file a complaint, they kept saying they would call me back but nobody did. I feel so cheated, scamming vulnerable people is never okay, especially when it can potentially affect lives. and I want my money $*** back.

    Meineke Car Care Center is NOT a BBB Accredited Business.

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