We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Breakfast

MMA Corporation dba IHOP 5319

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Breakfast.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/27/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Jan 14, 2023 around 5:20 am I went into IHOP and ordered breakfast.
    I ordered a breakfast sampler and a side of potatoes, which came up to $*****.
    I paid using gift cards. The first gift card, I show on my records that I should have had enough on the one gift card to cover the balance, but I was told there was only $****. Card number one #******************************
    So, I didn't say anything, but I show from my balance that I kept should have been $*****. So card one left a balance of $*****. So, paid it with a second gift card. Card number two #*******************. Which I should had a balance left on my card of $*****.

    When I get home and check the balance, because I was leery about gift #1's balance not showing right, then gift card #2 tells me I have $****.

    Fraudulent practice if employee's are stealing money from the customer and its a scam if other customer are affected.
    So, on gift card #2 I was charged $***** twice. The only receipts I seen come out of their register is the two I signed for $**** and $***** to equal $*****. Both gift cards started with $**.
    I did file a complaint and spoke with several individuals.
    Then on Jan 18, 2023 Mickey called and left a voicemail message. Stating the would be sending me a new gift in the mail within one to two days. Which she let me know she had my address by stating it in the message. I have waited on her solution but as of Jan 27, 2023 I haven't received anything.
    Seeking what was stolen from me $*****. That was my money.
    Also, if this is a scam that IHOP is doing to people, I shared that maybe I should share this with new station to make the public aware. Because the bad part of this people trust an organization to do the right thing, and one would not check the balance on the gift card. But when they go to use it like card #1 their balance is not what it should be, $***** which I have no records or can prove it because several months had went by before I decided to use it again.


    Second card #

MMA Corporation dba IHOP 5319 is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.