We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Diesel Repair

Advanced Diesel Performance, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Diesel Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/21/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had my timing chain initially repaired by this shop in August 2023. By December 2024 my vehicle would not start. I had a diagnostic done by 2 se***ate shops that indicated my vehicle was out of time and recommending the timing chain be replaced. I contacted ***** a second time regarding my timing chain. He agreed to replace the timing chain under warranty. I towed my vehicle to him January 21. I called or texted several times during the time period he had my car regarding the status of repairs. March 18 I called ***** and he notified me a piece of the crankshaft broke off and he ordered the ***t to fix it. He said the ***t was coming from Detroit and he would call as soon as the ***t came in. I called twice on March 31st and he informed me he was still working on repairs it would be a couple more days. I called on April 4 and did not get an answer or message back from him. On April 8 ***** called me and told me he had my car towed to Professional automotive repair to have them look at my car since he took it a***t and put it back together 3 times and it was not running properly. **** the mechanic at *** said my crankshaft pin was damaged and my car needs a new engine. My boyfriend went up to *** and spoke with **** on April 22 and **** stated the previous shop messed up the crankshaft pin. **** provided me an estimate of $8628.35 to replace my engine. The crankshaft was not an issue when advanced diesel performance received my vehicle on January 21st. They caused damage to my engine when trying to repair the timing chain. I just received my car back on 5/15 with the engine halfway taken a***t. I would like to be compensated the cost to replace my engine.

    Customer Answer

    Date: 05/22/2025

    I am not sure what date my vehicle was towed to professional automotive repair because it was not communicated to me by the shop until after **** at *** already had my engine taken a***t. April 8 was when I was notified my car was no longer at advanced diesel performance. They have not been in possession of my vehicle or done further repairs since April 8

Advanced Diesel Performance, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.