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Business Profile

Web Design

American Prosperity Systems

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Web Design.

Complaints

This profile includes complaints for American Prosperity Systems's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

American Prosperity Systems has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • American Prosperity Systems

      2020 W 21st St N PMB 96 Wichita, KS 67203-2107

    • American Prosperity Systems

      1401 N Perry Ave Wichita, KS 67203-2944

    • American Prosperity Systems

      1999 N Amidon Ave Wichita, KS 67203-2121

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/10/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This morning the company made an $86 ACH draft from my account at ********** Federal Credit Union with no authorization for such. I was a member of a prior program for a short while which I cancelled in writing. I am not making any claim for that. Shortly thereafter I received a solicitatio for an $ 85.00 program. I trashed this as I knew it was no good. I did not accept any part of it and was surprised when my account was hit today. The company would not accept either of my calls today and I left 2 messages. Please warn others of this company and assist me in seeking a refund.

      Business Response

      Date: 05/24/2024

      ** ****** is being refunded.  He has been cancelled and will not be charged again.  The letter that he threw away explained the change to his account and instructed him how to best respond to cancel or agree.  He also received emails to this effect and did not reply.  I am cutting a check a refunding him as of today:  05/24/24

      Calling my office and leaving a message was not a viable option to notify us that he wanted to cancel his advertising package.

      We need verification in writing to achieve his desired outcome.  Responding to the letter or an email would have been better, we simply missed his message or it was garbled in the system.

       

      Regardless, he has been refunded.

      ***** ********* GoldMine Web Design LLC

       

       

    American Prosperity Systems is NOT a BBB Accredited Business.

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