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Business Profile

ATVs

Best Buy ATVs

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in ATVs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/16/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i paid cash$ 1300cash for a ********** ******* pleged with contueal problems it finely quit running.
    now the business wont answer the phone it goes right to vioce mail.
    this has been going on 7 months.no other company will work on it because its from china.
    other shops claim they simplely cant get parts.
    the scooter is off warentee but still cant contact best buy forservice

    Business Response

    Date: 06/28/2023

    We have no ideal what he is talking about. We do not have any messages from him. His scooter is over a year old. We tried to reach out to **** but the numer we have for him on file has been disconnected.  He says our phone goes directly to voicemail that is incorrect.  Our phone system goes to a menu where customers have to pick an option. Once again we do not have any messages from customer. We have to know there is an issue before we can try and solve it.

Best Buy ATVs is NOT a BBB Accredited Business.

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