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Business Profile

Sports and Recreation

Tap That Sports

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sports and Recreation.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:04/09/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Went to play some games this evening at Tap that sports in Cannonsburg/Ashland and the manager was hovering the entire time. We informed him one of the clubs was severely damaged before starting and he said “not to worry about it. It happens all the time” and that he had lots of extras. When we hit the ball with it it finished the break and instead of hiding it we told them. They then proceeded to try to charge us $150 for a club that wasn’t that much but ended up only charging us $90. The staff was chuckling and mocking us the whole time. It was very unprofessional. Charging for anything they can find and overcharging seems to be the theme of this place so if you go beware. Attached is several reviews of something similar.

Tap That Sports is NOT a BBB Accredited Business.

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