Reviews

Review Details

• Review fromKait D.

  Date: 12/27/2023

  1 star
  This business is fraudulent. They messed up my order and refuse to send me the correct order. Their website images didn’t match their sku, a simple mistake. Easily fixed by apology and sending the item that was incorrect. While fixing their website but Instead of doing what is right they changed their website images around to reflect that they didn’t send me the incorrect product. Customer service is very very bad. Beware!

  Greater Half, LLC

  Date: 12/28/2023

  The customer accidentally ordered the incorrect item. We sent the customer a free return label and instructions on how to return the item for a full refund or for an exchange. The customer does not want to return the item. We apologize for any inconvenience this may cause, but to receive a refund or exchange, we ask that the customer returns the first item using the free pre-paid return label to do so.

• Review fromAshley P

  Date: 12/13/2023

  1 star
  I ordered a shirt, received a confirmation of my order and had the money deducted from bank account. Days later I received an email saying my order was successfully cancelled. I reached out to support asking why since I hadn’t cancelled. Support told me that my account had been flagged for fraud and since I hadn’t responded to their email asking if it was fraud that they had cancelled my order. I NEVER received an email asking about fraud and support attached a photo of an email that I can’t find anywhere. This is no way to run a business and now I’m out $60 while I wait for my bank to settle the dispute since I wasn’t even offered a refund!

  Greater Half, LLC

  Date: 12/19/2023

  Greater Half takes fraud seriously. We reached out to this customer asking to confirm the order, and we were unable to get a response. The order was canceled to protect the customer and ourselves. A refund is issued upon cancelation of any order, regardless of reasoning. We are seeing that this order was refunded in full on December 13th, 2023. There have been no credit disputes opened for this transaction.

• Review fromNicole A

  Date: 07/10/2023

  1 star
  I placed an order for 3 shirts on June 13, 2023. It is July 7, 2023 and I have not received any product, and of course the payment came out of my account on the date of order. I have an app to track the status of the shipment, it shows that it has never shipped. Every attempt to login to my account yields a code sent to my email in an untimely fashion therefore the 15 minutes to use the code to login is outdated and I can never login to contact the company. I called the number associated with my transaction from my credit card and the "voicemail is full". I am now submitting a fraudulent charge report to my credit card company against Greater Half.

• Review fromShawn Q

  Date: 05/31/2023

  1 star
  Company is unprofessional.
  I placed an order on a Saturday that Monday was Memorial Day, their website states they ship within 1-2 business days meaning my order would ship that Wednesday.
  It didn’t ship so I emailed them and they told me it would ship Friday I then told them that that’s unacceptable and not was stated on there website they in return told me I’m wrong with an attitude.
  This company does not put their customers first nor do the go by there own policies.