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Business Profile

Property Management

Reeves Property Group

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:03/31/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Had one year lease agreement for 3 bedroom house. stayed full lease, cleaned fridge, removed all belongings, left home tidy. Paid $1400 deposit, to which I am only receiving back $350 When there were issues they wouldnt fix!! Including me and my children living with VISIBLE black mold for 4-5 months!! I do have pictures of move out when doing exit walkthrough I was docked on ONE ROOM for touch ups (paint, small dings- understandable) 2 blinds for this room I was told he had 30 days to give me my deposit back and that everything looked good. I have pictures upon move out however they will not attach even after i resized

    Business Response

    Date: 04/17/2025

    ** ****** was told during move out walk through that the bedroom and kitchen required repainting and broken blinds would need to be replaced.  That is what the security deposit is there to cover.  Passing along the costs charged by our maintenance guys, she was charged $150 for cleaning, $200 for blinds/labor to install and $700 for repainting of walls, doors, and trim in those 2 rooms.  (Paint, supplies, and labor).  She was refunded $350.00 out of her $1400.00 security deposit that we held.  She accepted the payment and our bill pay system shows she received it.  House was freshly remodeled when she moved in with new blinds and new paint.  A roof leak was repaired while she lived there and a water damage stain remained on the ceiling that she wasn't charged for.

Reeves Property Group is NOT a BBB Accredited Business.

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