We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

New Car Dealers

Bob Swope Ford
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • William Dale G

    Date: 06/17/2025

    William Dale G

    Date: 06/17/2025

    I highly recommend the Bob Swope Ford Service Department. Chris ********** was very helpful and knowledgeable in assisting me in buying new tires for my Ford Explorer. He made me feel like a valued customer. The service department performs excellent work at a reasonable price. The staff are always courteous and professional.

    Bob Swope Ford

    Date: 06/24/2025

    William,
    Thank you so much for your thoughtful review and for recommending the Bob Swope Ford Service Department. We’re thrilled to hear that Chris B********* provided you with knowledgeable, attentive service during your recent visit. Ensuring our customers feel valued and well taken care of is always our top priority.
    We also appreciate your kind words about the quality and value of our service, as well as the professionalism of our team. Your feedback means a great deal to us, and we look forward to serving you again in the future.

  • Austin M

    Date: 08/22/2023

    dealership reached out to me months ago wanting my 2020 Ford Mustang (that I purchased from them) that day we place the order for my 2024 Mustang wait threemonths for the vehicle to be built(08/21/2023) I received a picture of the vehicle sitting in the lot.no one knew where “the new mustang was.”10mins go by we're still searching for someone who knows where the car went. I realize the key fob didn’t look like mustang key fob. I ask about it they had a FordTruck keyfob listed as the 2024 Mustang key. After finding the correct key he brought the car up.2 years ago I traded in my 2019 FordFusionTitanium they gave me $21,000with79,000 miles.They later sell Fusionfor$27,000. When getting my current Mustang I paid BRAND NEWMustang price($30,000)before tax for the base model that had 11,000miles on it(had been stolen and they didn't tell me until AFTER I signed the paperwork.)dealership had told me the only way they can get these newer Mustangs on the lot is by having customers place theorder.This is only $3,000 more than my current vehicle when purchasing it 2 years ago. Looking into the paperwork I realize the promotion was NOT added to the pricing. “sales manager” proceeds to tell me with an attitude that the newer Mustangs were not a part of the promo.I have screenshots of the dealership moving forward with my order due to promo. Using the Ford X plan, and was willing to put $2,000 down. Not Including the $750 off for the promotion that was “up to $2,000 off” and not included went from a $3,400 down to them talking about $15,000 down.half the price of the vehicle? I ask THREE TIMES what they were giving me for my Mustang The sales manager says “$21,000” which baffled me.I respond “so you're telling me that a 2019Fusion that had 79,000 miles on it is equivalent to a 2020 Mustang that has 27,000 miles?”Hisresponse was “well the car markets completely different from 2 years ago.” I feel as if I was USED being a 25-year-old male for them to get this newer Mustang there.

Bob Swope Ford is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.