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Business Profile

Fence Contractors

Derby's Pet Fence

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fence Contractors.

Reviews

This profile includes reviews for Derby's Pet Fence's headquarters and its corporate-owned locations. To view all corporate locations, see

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Derby's Pet Fence has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Jake S

      Date: 06/03/2024

      I made a big mistake here not going with ********* Fence ** ********** who I used on another property of mine in 2021. The purchase, install, training experience of the product (keeping the dog in the yard) is night and day. I’m calling invisible fence in the morning to remove Derby pet fence “install” performed on 5/23/24. Don’t let the good ****** reviews fool you, they fooled me and here I am weeks behind feeling duped. Have a professional come install the right way. Derby pet fence is: here’s the wire we laid on top of your yard (you can buy online yourself and do the same thing) and here check these boxes that takes any liability from us and we really don’t want to be here in the first place
      I plan to document more as the evening rain stops.
      Update: Derby's response below is laughable. Take my payment and I'm not your customer? C'mon. If I'm not your customer, why did you take my payment? Lot of inaccuracies in their response, obviously they're reporting bad reviews for ****** to take down.
      Update 2: This saga gets better and better. They still haven't answered why payment was run under my name if I'm not their customer? After being insulted by their review response and absolutely 0 interest by Derby Pet Fence to rectify this, I have no choice to move forward in small claims court against Derby's Enterprises LLC. I'll give you a reason why..because it's my property and my payment...so whether they like it or not I am THE customer.
      The response is lie after lie. My girlfriend and I are the customers but this is our fault? The "actual customer" as they call her is extremely upset by their lies in the review response.
      I will keep updating this review as we progress through Jefferson or Shelby County district court in the near future. I couldn't sleep at night if an attempt wasn't made to bring these hustlers to light.

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