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Business Profile

Boat Storage

Florence Executive Boat and RV Storage

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Boat Storage.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/16/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Run for the hills. This place took our money and ran with it. We paid a deposit, and first months rent, then went to move in, only to find it is completely bluetooth driven. This is not only a security risk, but wasnt disclosed to us prior to placing a deposit. We are not comfortable with bluetooth security, simply look up bluesnarfing, bluetooth impersonation, bluebugging, bluejacking, etc, and see what you think. We are simply not comfortable leaving an expensive travel trailor behind this vulnerable technology. We have not leveraged any services from this company, simply asked for our money back, and deposit back as this was not disclosed to us. They are first refusing to return our deposit of $100, and secondly have not issued a full refund for services not used. To their credid they did issue a partial refund, but have yet to receive the rest, and I feel they should also return our deposit. The date was 05/15/23

Florence Executive Boat and RV Storage is NOT a BBB Accredited Business.

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