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Business Profile

Pool Contractors

Lipps Pool & Spa, Inc.
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Sharon S

    Date: 05/12/2023

    Sharon S

    Date: 05/12/2023

    Ordered an above ground pool months ago and contracted with the person they recommended to install. Installer showed up but no pool. Had to reschedule the install and was told pool would be delivered that day. Well, it wasn’t and when we try to call the next day, the phone just rings and rings. Went with a local company to try to support local businesses.

    Lipps Pool & Spa, Inc.

    Date: 05/16/2023

    Neither the purchaser of the pool or the installer that the purchaser contracted with to do the installation contacted Lipps Pools with a requested delivery date. At least one weeks notification is required for any and all deliveries. Lipps was not contacted until the actual day the purchaser and their installer had planned to install the pool. Once Lipps was notified, the pool was able to be delivered within 3 days during the busiest time of the pool season. This was a failure by the purchaser and/or their installer to provide adequate notification, not a failure by Lipps to respond.

Lipps Pool & Spa, Inc. is BBB Accredited.

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