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Business Profile

Heating and Air Conditioning

Kinser & Kinser Inc. - Heating, Cooling, Plumbing & Electric

Reviews

This profile includes reviews for Kinser & Kinser Inc. - Heating, Cooling, Plumbing & Electric's headquarters and its corporate-owned locations. To view all corporate locations, see

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Kinser & Kinser Inc. - Heating, Cooling, Plumbing & Electric has 2 locations, listed below.

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    Customer Review Ratings

    3.67/5 stars

    Average of 3 Customer Reviews

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    Review Details

    • Review fromMary L

      Date: 09/27/2024

      5 stars
      David with Kinser and Kinser saved the day/night during a power outage when our full house generator failed to respond. Thank you Kinser and Kinser and especially David!!
    • Review fromA. L

      Date: 03/13/2024

      5 stars

      A. L

      Date: 03/13/2024

      Outstanding Customer Service with immediate follow-up on all calls. Office staff, field team and management are all professional, trustworthy and genuine! We have had installations from $22,000 to $100 and they treated us with care and integrity! Would use them time time and time again and recommend to everyone.

      Kinser & Kinser Inc. - Heating, Cooling, Plumbing & Electric

      Date: 03/14/2024

      Hello! Thank you so much for the kind words.
      Always a pleasure to work for the Lincoln Foundation!
      Thank you for all you do!
    • Review fromD. H.

      Date: 08/18/2022

      1 star

      D. H.

      Date: 08/18/2022

      Installation not done correct on ac duct running from inside to outside and having condensation issues that has damaged inside ceiling. They sent supervisor Danny out that said they were going to take care of this and acknowledged it was an installation done in a rush due to timeline. After back and forth with this business, the General Manager said they aren’t covering or fixing the issue as this is the builders issue. Lack of integrity and honoring and standing behind their work.

      Kinser & Kinser Inc. - Heating, Cooling, Plumbing & Electric

      Date: 08/19/2022

      Hi, Derrick. I would have repaired the condensation (that was the fault of the insulation company) but you brought up getting an attorney involved. I'm sorry but once that is brought up I do not send people to the property. Furthermore, your home was completed over 3 years ago and now there is an issue? You can contact your attorney if you wish but I like our chances. You know, I would have fixed it no problem, but you had to push the issue by asking us to repair the drywall.
      Like I said, it's an insulation issue, (not the builder). Maybe they will take care of it but I will not be bullied.

      D. H.

      Date: 08/19/2022

      Your supervisor Daniel needs to learn how to effectively communicate and sit expectations up front and not talk out both sides of his mouth. I wish I would have taped the conversation I had with Daniel and you might see how confusing his communication was here and my point of view and upset of the situation.

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