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Business Profile

Appliance Repair

Mr. Appliance
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • William M

    Date: 02/20/2024

    Absolutely great service! They said they would be here at 8 a.m. and they were here at one minute to 8 after texting us with the expected time and identifying the repair by picture and text. The first thing the repairman did was put down a door mat right outside my front door and put booties on his feet to protect our wooden floor. He also protected the flooring in front of the refrigerator to protect it. After a short description of the problem, he knew exactly what had to be done and completely explained the problem and the repair effort. The work was done quickly and in a very professional way. We couldn't be happier! A $200 repair saved us approximately @1,100 for a new refrigerator. NEVER have we seen a more polite, professional and expert repair of anything in our house. This is the second time we have used this company and our experience has been GREAT both times......

  • Deborah D

    Date: 03/27/2023

    Tried to charge me 1800$!! It involved about 2 hrs labor total and that was just diagnostic. Took out a corroded board that control a setting in vegetable bin. When they did that all lights came on and ice maker worked fine. They said I needed a new drawer for 547$. I said ok and they needed to order it. So they subtracted that from the original 1800$. I got the bill via email 40 mins after they left. I had already paid for the new board but didn’t want to install it until the drawer came in. I called to see what the labor charge was but was not given an answer from the billing person. It was not itemized invthe email bill. Frig still works fine. Cancel services and the said they would refund 174$ from the original 400 I prepaid. Very unethical. Poorly run business. Crooks actually.

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