Reviews
Customer Review Ratings
Average of 32 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromEvan B
Date: 05/31/2024
5 starsEvan B
Date: 05/31/2024
I rented a college apartment this past year and we had Discernity internet services and it worked great. We had no trouble with the internet and their customer service was great.
Discernity
Date: 06/03/2024
Thank you Evan! We really appreciate the review.Review fromJaiden E
Date: 05/31/2024
4 starsJaiden E
Date: 05/31/2024
Had for a year. Pretty reliable especially for living in an apartment complexDiscernity
Date: 06/03/2024
Thank you Jaiden! We really appreciate the review.Review fromZach F
Date: 05/29/2024
5 starsZach F
Date: 05/29/2024
I had the pleasure of having discerning provide internet service over the past 3 years. Their customer service was excellent and easy to get a hold over overall great company!Discernity
Date: 05/30/2024
Thank you Zach! We really appreciate the review.Review fromSylvia K
Date: 05/29/2024
5 starsSylvia K
Date: 05/29/2024
I had great experience with the customer service. They were very easy to contact and every question I had got answered. The WiFi was strong throughout the apartment and set up was super easy. I would strongly suggest!Discernity
Date: 05/30/2024
Thank you Sylvia! We really appreciate the review.Review fromGabby J
Date: 05/29/2024
5 starsGabby J
Date: 05/29/2024
I went to college in Southwest Ohio and Discernity was our Internet provider that we had to use for my school apartment. I was using Discernity for two years and it was the easiest two years of my life with Internet. We never had issues connecting any of our devices. The Internet was still super fast considering we had over five computers three TVs, and multiple phones and iPad hooked to the Wi-Fi. I have nothing bad to say about this Internet company, and the only reason for my disconnecting with them is because I moved out of the area!Discernity
Date: 05/30/2024
Thank you Gabby! We really appreciate the review.Review fromTaylor E
Date: 05/29/2024
5 starsTaylor E
Date: 05/29/2024
Discernity was super reliable and very quick! Customer service was always very responsive and they made set up very quick and easy.Discernity
Date: 05/30/2024
Thank you Taylor! We really appreciate the review.Review fromMark M
Date: 05/09/2024
4 starsMark M
Date: 05/09/2024
Discernity works very well even during bad weather. And their service is exceptional.Discernity
Date: 05/10/2024
Thank you Mark! We really appreciate the review.Review fromAlexis T
Date: 05/08/2024
5 starsAlexis T
Date: 05/08/2024
Really helpful and informative when I called and spoke with them about my services.Discernity
Date: 05/09/2024
Thank you Alexis! We really appreciate the review.Review fromJames R
Date: 05/08/2024
5 starsJames R
Date: 05/08/2024
I used Discernity for 3 years while in my apartment complex and it was a great internet service. I work from home and never had any issues. If there was ever something I needed to contact them about, the response time was always prompt and helpful.Discernity
Date: 05/09/2024
Thank you James! We really appreciate the review.Review fromMichael B
Date: 05/07/2024
4 starsMichael B
Date: 05/07/2024
I had to call a few times in regards to service issues but was always met with great customer service and prompt resolution.Discernity
Date: 05/09/2024
Thank you Michael! We really appreciate the review.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.