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Business Profile

Credit Union

Transcend Credit Union, Inc.

Reviews

This profile includes reviews for Transcend Credit Union, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Transcend Credit Union, Inc. has 9 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromTerresa S

      Date: 01/22/2025

      1 star
      I did an auto loan through them and took out GAP insurance. 2 1/2 yrs later I paid off my loan and requested a partial refund on the GAP INSURANCE I paid for. I was told customers are only allowed to request a refund 2 months after the loan was taken out! Who pays off or trades in a vehicle before 2 months of taking out a loan?? A TOTAL RIP OFF BY THIS BANK! My advice is don’t use them! They just got 900.00 extra from me by having this policy that dealerships or this bank lets you know ahead of time. BAD BUSINESS!
    • Review fromDMS S

      Date: 02/28/2024

      1 star
      I DEPOSITED OVER $1,000 IN YOUR ATM MACHINE ON MONDAY!!! IT IS NOW GOING ON THIRSDAY AND I STILL DO NOT HAVE MY MONEY!!! THIS IS UNACCEPTABLE! YOUR CUSTOMER SERVICE HAS BEEN TERRIBLE ALSO!! I WILL BE CONTACTING THE BBB!!! JUST TERRIBLE!
      COME TO FIND OUT THEIR ATM HAS BEEN BROKEN FOR WEEKS AND THEY DID NOTHING TO WARN US CUSTOMERS ABOUT THEIR ATM TAKING CUSTOMERS MONEY! UNACCEPTABLE!!!

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