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Business Profile

Dry Cleaners

M A J Cleaners

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dry Cleaners.

Complaints

This profile includes complaints for M A J Cleaners's headquarters and its corporate-owned locations. To view all corporate locations, see

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M A J Cleaners has 5 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/26/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.

      I put my beautiful sweater in MAJ drycleaner's and they tore it and put a large stain in the sweater telling me it was in the sweater when I brought it in and the lady and I talked about how pretty it was so, I ask her to get a stain out because my baby's wet diaper had leaked on it, When I picked up the sweater they had put a hole in the sweater pulled some pearls off of it and put a large yellow like crayon stain on a off white sweater. They tried to clean it again when I went in the owner was there and start telling me it was glue in my sweater and refused to let me talk to the person who waited on me because he was the owner, I had been up there twice and he was never there and he tried to tell me he checks every thing but the person on staff had already acknowledge they had damaged my sweater before it went through the second cleaning process, I left my number for the owner to contact me when I went to pick it up the first time but he never called and his attitude was very foul an nasty I
      have spent too much money in his business

       

      Shelbyville Rd location.

    M A J Cleaners is NOT a BBB Accredited Business.

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