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Business Profile

Frozen Food Companies

Better Beef Brands

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Frozen Food Companies.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/02/2025

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I thought I was getting farm fresh meat! I just had this company scam me out of $200, they showed me some boxes of meat and then closed them real quick, when I got home. The meat was rotten and inedible!!!

  • Initial Complaint

    Date:05/13/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The food purchased from this merchant is inedible, he posts up outside of busy establishments and posts that he has good deals on Ribeye steaks, as soon as you go in he gives you the rundown of all the packages of meat he has . He states that they are prime cuts of meat and will give you a deal. All the meat is over priced, not the weight he states they are. The meat we grilled was NOT edible , couldn't even chew it! I doubt it's even real cow! I would like my money back $170 for a box of meat I wouldn't even feed my dog! Even if I could get a portion of they money back , it would be better than nothing! I can't afford to have spent $170 on meat I cannot feed my family! It was mothers Day! What a RIP OFF ! Every post that is commented of their Facebook to warn others is deleted! He drives around to each city ripping everyone off!

  • Initial Complaint

    Date:01/29/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought a steak variety pack and chicken variety pack at the kcal event at Moreno Valley Mall event which the local radio station kcal 96.7 was sponsoring with this company.
    First off, the guy tells me their prime these things are nowhere near prime, so right there I got ripped off for sure, so I just bite the bullet and say hey you purchased them you got taken just at least try to enjoy it so I bbq a couple steaks last night and they did not taste very good tasted very off. And they were very tough. Like I said, nowhere near prime, I know how to cook a steak and these things just were not good quality meat I’d like my money back, and I will gladly give you back all the meat that I did not eat.. in addition, I ended up throwing up and the next morning had diarrhea. I wouldn’t even take this meat if it was free.

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