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Business Profile

Land Surveyor

SAS360

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Land Surveyor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:06/12/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On April 27, the land surveyor came to my home and marked the corners of my property, as promised. I paid the full $750 amount for the survey as requested which was to include the written report and drawing sent to me within 2 weeks. However, over six weeks have passed and I have yet to receive the survey. I have left multiple messages and was told two weeks ago that I would be updated to the status of my report, but have still not received any update and have left two more messages without response.

    I would like to either receive the written survey report ASAP or be provided a full refund. Payment was made by check and has cleared my bank.

    Customer Answer

    Date: 08/09/2023

     

    Better Business Bureau:


    The company resolved the issue. 



    Sincerely,



    **** ******

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SAS360 is NOT a BBB Accredited Business.

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