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Business Profile

Mailing Services

Fragile Pack

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mailing Services.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Heather K

    Date: 05/05/2025

    Ordered a shed through AAFES (military based store) on April 10th, 2025. It is now May 5th and I STILL do not have the shed. FragilePak was the company AAFES used to deliver the item. FragilePak sent me an email with the scheduled date for delivery and stated someone had to be present to sign and that the driver would only wait 10min with the delivery. They also stated that they couldn't give a specific time. I took of an entire day of work waiting for this item only to check the website and see it was rescheduled to the 7th!! No email. No call NOTHING!! I had to check the website to see where my package was only to see the date changed. After I emailed the company said it was changed to the 7th. Nothing more. I will be filing a small claims lawsuit for lost wages and damages. DO NOT USE THIS COMPANY EVER!!

  • Mark W

    Date: 06/26/2024

    Can someone please help me. I have emailed, text, called and nothing. They text me my tub would be delivered on 6/18 and they never showed. I called and nothing. Stated they would call back. Nothing I called the merchant; they stated you guys would not call them back. I emailed. I called. Nothing After calling the merchant 10 times they finally stated Fragile Pak stated they could never reach me and that was a lie. I’ve spoken to them several times. Then I was told the driver didn’t have any help to get my tub off could I reschedule and that never happened. Today I was told by a very rude rep that the lift on the truck was broke and that they were waiting on them to fix it, that I could pick it up, but would not give me a place to go to pick up. Stated that the Merchant Homary had to approve it. Please help me get my tub.

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