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Business Profile

Major Appliance Dealers

Bonnycastle Appliance & TV, Inc.
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Gina H

    Date: 03/09/2024

    Incredibly dissatisfied! Received an attorney’s letter today stating we wouldn’t pay the balance of our bill. We have had every intention of paying this once the problem with our refrigerator and freezer were fixed. They have never been fixed. They are top of the line Thermador products where we’ve submitted claims through the manufacturer. Bonnycastle did not provide the full details of their “Honest and Fair Appliance Repair “ reports and instead of providing what the manufacturer needed - they are suing us for non payment- this is out of laziness on their end. They also did not share verbally or on paper that they have a third party install and “repair” their products they sell. This is another expense to the home owner. We are neighbors and wanted to support our local company- but we are beyond disappointed with this company!

Bonnycastle Appliance & TV, Inc. is BBB Accredited.

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