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Business Profile

Medical Billing

Kamp Medical Billing, LLC
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/06/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ****** and ***** ******* have never been patients at ******* **** *** * ***** ****. When we contacted the clinic (******* **** *** * ***** ****, Chattanooga, TN) they just said, "Oh, we have had a problem with bills going out to people that should NOT have gone out!" I believe this is a scam to get innocent elderly people's credit card. Kamp Medical Billing NOR the clinic have notified any of the people erroneously billed that the bills were sent as a mistake, so no doubt many innocent people will be scammed. I am 76 and my husband, ***** ******* is 80 years old. Please help look out for the well-being of the public. I have attached the bills in questions. I would not have submitted this complaint if either of the parties involved would have rectified the matter, but they have NOT. Our daughter also received the same letter asking for over $200 that was not legitimate and a SCAM. Thank you for your consideration.

    Business Response

    Date: 02/06/2025

    Dear Patients,

    We apologize for the inconvenience caused to you regarding this matter. Our company was contracted to send out invoices for ******* ******* *********** **** ****** and the invoices were sent out in error. We have closed the accounts and also have sent you a follow up letter to advise you to disregard that notice.

    Thanks,

    ******* *******

    KAMP Medical Billing

  • Initial Complaint

    Date:01/23/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have received letters from KAMP Medical Billing regarding services I never received. I have attached the three letters I, my wife and mother received.

    We don’t recall any such visits to the ******* ******* *** * ***** **** ******, ************.

    I called the ***** **** ****** and they were not much help.

    Also note that there are no details of dates of visits, details of medical procedures, payments made, etc.

    We have never received any notices of late or overdue payments from any entity.

    There also this clause “Unless you notify this office withing 30 days after receiving this notice that you dispute validity of this debt or any portion thereof, this office will assume this debt is valid.”

    The mailing of this letter infers that this debt is valid, why is the burden on us to validate the debt for them?

    My concern is some people will pay these bills and not realize that they may not be valid and there is not enough information to ascertain the validity of these bills.

    Business Response

    Date: 01/24/2025

    KAMP has reviewed the account in question.  This account was turned over in error, the account(s) have been closed and returned to the client.  Thank you for your understanding.

Kamp Medical Billing, LLC is BBB Accredited.

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