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Business Profile

Mobile Auto Repair

Buck's Auto Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mobile Auto Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/04/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    **** ***** told me to bring my 2008 Nissan Altima to his shop. After a couple of weeks he said the motor needed to be replaced. I told him to please do the job I asked how much he wanted we agreed on a price. A few months goes by he says he doesn't have the money to buy the motor. I took him $1,550 in cash in two separate payments. On July 8th 2024 I took him $1,300 cash and again on July 10th 2024 I took him $250 more dollars in cash. At that point he told me it would be a couple of days that he had to order the motor. I contacted ** ***** that upcoming Friday he told me he got the motor that would be a couple days. August 30th 2024 I had to go get my car with the tow truck. Because he never done any work on it. In return I was without a vehicle all these months. I had to purchase a new vehicle. Which I had to borrow the money to do so because ** ***** did not perform the services he was paid to do. I have continuous text messages videos and receipts. He does this to lots of people. There was a gentleman that stopped me in the parking lot that said he had a court order on ** ***** to retrieve his money and still has not received it. He had kept that gentleman's car for over a year and refuses to return his money. This man is running a scam! He is stealing money from innocent individuals making false claims to fix it the issue that is. And refusing to give their money back to them!

Buck's Auto Service is NOT a BBB Accredited Business.

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