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Business Profile

New Auto Parts

Auto Zone

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Auto Parts.

Reviews

This profile includes reviews for Auto Zone's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Auto Zone has 19 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Auto Zone

      2231 Hikes Ln Louisville, KY 40218-2203

    • Auto Zone

      1080 N Dixie Blvd Radcliff, KY 40160-1409

    • Auto Zone

      3100 Alvey Park Dr E Owensboro, KY 42303-2132

    • Auto Zone

      811 S Main St Salem, IN 47167-1043

    • Auto Zone

      11325 Westport Rd Louisville, KY 40241-3807

    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Malissa L

      Date: 12/14/2023

      Malissa L

      Date: 12/14/2023

      My son purchased a signal bulb replacement for my car, it happen to be the wrong one. I took it back along with the old bulb to show the store which one I needed. I did not have my receipt, I expected to make an exchange or pay the difference if needed. I spoke with the manager (Raid Ouchene) he told me "he was not going to help me because I did not have a receipt. I asked him how much was the replacement bulb I had, he informed me it was $8.99, which was the same as the replacement bulb I needed. I asked him again if I could just do an even exchange and he insisted that he would not do that because I did not have a receipt and that was the policy of Auto Zone not to help a customer in that way. I left the store and called another store and was informed that he could have given me a store credit or exchange if I did not have a receipt. I went back in the store and talk to Raid Ouchene and insisted that he would not help in anyway. According to Yelp this store has terrible reviews due to management. I will tell anyone who listens Not to shop at AutoZone on Preston because of poor management and customer service.

      Auto Zone

      Date: 12/15/2023

      We are attempting to contact the customer.

    Auto Zone is NOT a BBB Accredited Business.

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