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Business Profile

Online Retailer

Whiskey Flavors

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/24/2025

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order ****** December 12, 2024
    Product Quantity Price
    Uncle Nearest 1820 Single Barrel Edition 1 $112.00
    Gentleman’s Cut Kentucky Straight Bourbon By ***** ***** 1 $75.00
    Subtotal: $187.00
    Shipping: $20.00 via Standard Shipping
    Payment method: Zelle (Read Description)
    Total: $207.00

    Payment was confirmed to be received by ****** **** and a tracking number for ***** ********** was provided. The item never arrifed. The shipping company stated I had to pay them a deposit for delivery which I refused and requested to return the package to sender and reached out to the sender for a refund. I have never heard back from either party.

    I submitted a dispute for scam with my banking institution which was denied since it was a person to person transaction and the money was received by the other party. I reached out to Zelle to submit a scam report and they referred me to my banking institution stating they could not do anything to assist in recovering the funds.

    This company clearly is not real and only set up to scam individuals.

  • Initial Complaint

    Date:12/31/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order for a gift for my husband on the business's website on 8/24/24. I received an email confirmation of my order the same day. I sent the payment via ****** on 8/31/24 as requested and forwarded a copy of the screenshot of the payment as the merchant requested. The merchant requested that it be done via ****** Friends & Family to avoid a fee, but that has also meant that I cannot seek any resolution through ******. I have never received my order. I have tried to email the merchant multiple times and call the numbers listed on their website with no response. I have also emailed and called the shipping company they supposedly used and cannot get a response from them, either.

    Customer Answer

    Date: 12/31/2024

    I ordered from www.whiskeyflavors.com and then paid via ******.  The website does not accept payment directly.

Whiskey Flavors is NOT a BBB Accredited Business.

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