Reviews
Customer Review Ratings
Average of 1 Customer Review
Want to share your experience?
Leave a ReviewReview Details
Review fromJanice W
Date: 09/06/2023
1 starJanice W
Date: 09/06/2023
I have not had a chance to do business with this company. I got mail from them that I thought was solicitation so put in junk mail because I've had a contract with Affordable Pest Control for over 20 years.
For some reason I checked it and saw it was a bill for a renewal fee of $70, my annual fee for Affordable. I had no notification that the company had been sold.
There was no phone number on the bill to call them. I had to call the former owner of Affordable to find out he retired & sold the business.
How do I contact them if I have an problem? So far, I am not impressed.
Bright Pest Control Company, Inc.
Date: 09/12/2023
Janice, I am sorry that the previous owner did not contact you to let you know he had sold the business. Although we do not have our phone number on our annual renewal notices we do provide our website. You can contact us at 502-452-9600. Thank You
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.