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Business Profile

Retail Stores

Hunters Market

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/01/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They are up charging debit card prices due to a card declining. They also have a major leak in the ceiling and haven’t had it patched yet in months they use buckets when it rains. Every night they unplug the drink coolers so if you go in the morning you will notice hot drinks with condensation on them due to the freezer / fridge being unplugged every night for them to save money. They charge a fee for debit card purchases under a certain amount of money “because their system gets charged” . Also on the front counter where you checkout they have old food / snacks that is months outdated for a discounted price. There has been times they haven’t asked for an ID so I will mention that to ABC as well. They just feel like they can make their own prices. Charge you one thing one day and than up charge it the next which is unfair. They should not be allowed to surcharge

    Business Response

    Date: 10/18/2024

    I like to thanks BBB and **** ***** for bringing up this to my attention. I have personally talked with ********* and explained her everything in details. We have been in business since 2000, and this was first time ever I received anything from BBB??. 24 years in business with providing services to neighborhood with smile ??. 

Hunters Market is NOT a BBB Accredited Business.

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