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Business Profile

Roofing Contractors

ProClaim Roofing

Reviews

Customer Review Ratings

5/5 stars

Average of 14 Customer Reviews

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Review Details

  • Review fromNanette A

    Date: 02/26/2025

    5 stars

    Nanette A

    Date: 02/26/2025

    Wonderful company to work with! Rick Katz came to my house to address an issue I was having with my old roof( not a roof that Proclaim put on) and to check the condition of my roof. He found the cause of the leak and fixed it free of charge! He also told me my roof did not need to be replaced for a while. When I am ready for a new roof I will definitely go with Proclaim. They are honest and dependable!

    ProClaim Roofing

    Date: 02/28/2025

    Thanks for the review! Please keep us in mind in 5 or so years when you do need a new roof.
  • Review fromKate T

    Date: 09/09/2024

    5 stars

    Kate T

    Date: 09/09/2024

    Proclaim Roofing could not have done a better job! Rick was extremely profession and he went above and beyond to make sure I understood the process. If I could give 10 stars I would. If you need anything regarding your roof look no further than ProClaim Roofing!!! Couldn’t have asked for better.

    ProClaim Roofing

    Date: 09/10/2024

    Thanks Kate!
  • Review fromKeith O

    Date: 05/17/2024

    5 stars
    Rick and his team did a great job from assessment to proposal to installation to clean up. We have and will continue to recommend them.
  • Review fromCorey C

    Date: 04/16/2024

    5 stars
    Proclaim roofing put a new roof on my house in 2023 after a big wind storm ripped my shingles apart. I went with them because they had very good reviews on the BBB website. I was not disappointed. They were very professional about their job. The roof looked fantastic after it was finished and I never found as much as a roofing nail left behind. It was everything that I had hoped for in a roofing company. What impressed me the most about the company is how they stand behind their work. After the job was finished I had a couple of minor concerns about my roof, but when I called Rick about those concerns they were addressed right away. Rick was never more than a phone call or a text away, and when I texted him I got a call from him immediately. I had a great deal of anxiety about choosing a roofing company so it was nice to find such a competent company with quality people. Rick made it really easy. He was always available to answer questions and even helped me to navigate the insurance process. On top of everything thing else I was pleasantly surprised that their prices were very competitive. I expected to pay much more for such good service. I would highly recommend Proclaim to anyone needing roofing work done. I will definitely be using them for any roofing work in the future.
  • Review fromJosh H

    Date: 04/13/2024

    5 stars

    Josh H

    Date: 04/13/2024

    Very friendly and helpful with the entire process. They did an amazing job with everything.

    ProClaim Roofing

    Date: 04/14/2024

    Thanks Josh. You were great to work with.
  • Review fromCharles C

    Date: 03/20/2024

    5 stars

    Charles C

    Date: 03/20/2024

    We had ProClaim replace our roof about 18 months ago and they did a truly exceptional job. Rick arranged the inspection, quoted the job and ensured the work was done as promised. The crew was very professional and completed the work on time and our home looks great. We have since referred Rick and ProClaim to 2 others who were in need of roof replacement/repair and both reported the same level of professionalism and quality work.

    ProClaim Roofing

    Date: 03/22/2024

    Thanks for the review!
  • Review fromTim M

    Date: 03/18/2024

    5 stars

    Tim M

    Date: 03/18/2024

    ProClaim (Rick) is the best, most thorough roofing company in Louisville. They have completed many jobs (20+ personal and rental properties) for me, and they have taken care of every detail of every job. Rick is an expert dealing with insurance companies...he knows many of the individual adjusters and how to deal with them to maximize insurance payouts. Rick is a true professional...he returns every call and takes care of every detail...you won't regret using ProClaim for your roof.

    ProClaim Roofing

    Date: 04/09/2024

    Thanks Tim! You, as always, were great to work with.
  • Review fromCorey O

    Date: 03/18/2024

    5 stars

    Corey O

    Date: 03/18/2024

    Rick and his team were great. I had just replaced our roof two years before getting some storm damage in fall of 2023, and we had an absolute nightmare of an experience with another large local company. Rick was recommended to me from our insurance broker, and he did not disappoint. He walked us through the insurance process, fought for us to get what he believed was necessary to get a roof back in full working condition, and delivered us a full replacement roof. He delivered on what he promised and earned my trust for any future work on our roof in the future. I couldn't speak more highly of a company that's worked on our home.

    ProClaim Roofing

    Date: 03/20/2024

    Thanks Corey! You were great to work with.
  • Review fromJim W

    Date: 11/18/2023

    5 stars

    Jim W

    Date: 11/18/2023

    Excellent work and service! Would use them again. Thank you for fixing my roof.

    ProClaim Roofing

    Date: 11/19/2023

    Thank you for the review!
  • Review fromBill M.

    Date: 07/27/2023

    5 stars

    Bill M.

    Date: 07/27/2023

    After trying and attempting to reach several roofers who only never answered calls or showed up for appointments we were told to contact Rick **** at ProClaim. He was the only individual to not only return a call the same day but set up an appointment to come out and assess our roof damaged in the spring weather. Not only was Ric Very courteous , but prompt in his assessment. Low and behold during this busy time they were out to our home within 2 weeks to replace the roof and also flashing. Peter and his team arrived 8:00 in the morning and unlike many homes in are area that were taking up to 4 days by other contractors were don in the evening of the 2nd day. Yard was completely cleaned asa if they were never there and Peter arrived on the next day, Sunday to do a walk around and make sure there was no debris remaining. I couldn't not ask for better service and HIGHLY RECOMEND PROCLAIM! As a foot note: I had another problem really unrelated to their work and guess what, Rick was out again and with out a fee took care of our problem. Thank you Rick **** & Team! Truly Professional

    ProClaim Roofing

    Date: 08/08/2023

    Thanks for the review!

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