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Business Profile

Taxi

Derby City Taxicab, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromShawn O

    Date: 06/12/2023

    1 star
    Do you not use this company. They do not keep their word once again they said they would pick me up in 30 minutes 45 minutes has gone by. I finally called and they said he would pick me up in like another half hour to 40 minutes. I wouldn’t be very late. When I made the appointment, I called back five minutes later just to confirm that they would be picking me up and not stand me up like they did on Mother’s Day. I made the appointment on Mother’s Day to be picked up at 11 o’clock at quarter after 11 I called I called seven times until quarter till 12 and never heard anything. the voicemail is full you want to leave an SMS number and they will call you back but they never did. He finally called back at 10 till 12 and said they would pick me up at 12:30 which would put me extremely late for mine Mows day appointment again. Here I am being left in the wind I do not have the courtesy, the professionalism or the decency to keep their word or even let me know that they might be running late. Do not use them as my suggestion. They say they’ll call you back they never do it’s infuriating.

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