Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Used Car Dealers

Gardner Used Cars, Inc.

Reviews

Customer Review Ratings

2.33/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRochelle D

    Date: 08/23/2023

    1 star

    Rochelle D

    Date: 08/23/2023

    I purchased a 2007 Chrysler 300 on August 5th for Gardner Used Cars and today is August 23rd the Car has already broken down twice. The first time costing me $200 for a tow. This car look immaculate from the outside and I later found out it had ignition and gear shift issues, the sun roof leaks, the transmission is close to giving out, & one of their mechanics pumped the AC full of compressed air so that the AC would run. It wasn't cold and didn't even have any antifreeze in it.

    Gardner Used Cars, Inc.

    Date: 08/29/2023

    Rochelle Douglas had issues with her 2007 Chrysler 300 and Gardner Used Cars INC fixed all of the issues that Rochelle Douglas had with the Chrysler 300. But Rochelle Douglas was still not satisfied with her chrysler 300 and demanded a refund or she was going to get her Lawyer. So Gardner Used Cars INC did refunded Rochelle Douglas Money and parted ways. We are sorry for the trouble she had with the Chrysler 300 and Gardner Used Cars wishes her the best luck on her search for a used car.
  • Review fromJesse J

    Date: 08/21/2023

    5 stars
    Very professional and courteous staff. Staff was friendly and fair. I would absolutely recommend this business to anyone interested in buying a quality used car at a fair price. Definitely 5 stars
  • Review fromTimothy B

    Date: 07/04/2023

    1 star

    Timothy B

    Date: 07/04/2023

    Garden used cars are very unprofessional, & sneaky. I recently purchased a vehicle from them, and as soon as I got it, the check engine light was on. I told them because I still wanted the car, and they said it would be fixed no problem before I took it off the lot . The vehicle sat there for three days after I purchased it to ensure that it would be ready to go . two months later before my next car payment was due my light came on again thinking nothing of it I fixed it. Two weeks later, the light came on. I took it back to them(Gardner, Used, Cars, Inc.,) and they said they would fix they problem but didn’t tell me what the problem was , again not thinking anything because it’s a old car wear & tear I figured. For the next 3 months out of the 6 months Ive had the car I’ve took it to gardner used cars inc & my car sat over there collecting dust while they profited from me in the car payments and repairs. I’ve took my vehicle over there a total of 4 times and the problem has not gotten fixed even after I tell them the specific part that is wrong . I told him our file with the Better Business Bureau and he cursed at me and said I was threatening him and hung up.

    Gardner Used Cars, Inc.

    Date: 08/29/2023

    Gardner Used Cars INC has been in been business for over 50 years. Gardner Used Cars INC loves all of our customers and does it's best to accommodate everyone. Gardner Used Cars INC did it's best to help Mr.Burton, but we weren't able to Satisfied him. Sorry for the inconvenience.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.