We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Pet Kennels

Transcendence Kennel

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Kennels.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/09/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 7/23/22 I bought a Belgian Malinois (dog) from Transcendence Kennels.  Owner ****** ******* At the time **** ****** told me that it would take 3 months to get my papers for our dog.  It has been over a year now and I still have no papers.  I took her word for it, but I still do not have them.  Bought this female for breeding, but without papers I cannot breed her as without papers, her pups would be worthless.  She lied to me and now tells me she is not responsible.  

    Business Response

    Date: 09/07/2023

    The puppy that was sold was from a litter I whelped out for other breeder **** ******* I have given **** the name and phone number for *** ****** numerous times to be able to get his documentation for his dog. I DO NOT own the puppies parents I simply provided the service of whelping out the mother for the breeder. **** knew ALL those details before purchasing the puppy from that litter. I forwarded the information I had heard from **** about the timeframe of the papers since I was supposed to get two sets for the puppies I bought. Since I DO NOT OWN the parents I CAN NOT register the puppy at all. I have no rights to the parents I have called AKC and the mothers papers were in progress last I checked 2/31/23. I have two of the puppies myself so I would really like my AKC papers. I have a relationship with the sire owner and he was helpful to get the BRN (foreign registry) for my two puppies which I OFFERED to ****. He maybe doesn't understand BRN but I can not get AKC for his puppy since I am NOT the owner of EITHER of the parents. So Legally I can't do anything other than call and email **** ****** in Texas for updates on the papers. I have never had any issues with puppy papers and am in good standing with the AKC as a breeder. This is not my litter and not my dogs for the ability to register.  I simply have no legal ability to get papers and it has to be done with **** and the AKC.  I didn't even accept a finders fee for selling the puppy for **** I forwarded the check to him in Texas. So I didn't even accept any payment personally on this dog all the money went to **** ****** in Texas. If he wants a refund of any kind he will have to go to the breeder **** ****** and ask him for settlement as I am not able to give him papers and never was paid for this puppy I was just trying to be nice and broker the pup for the breeder. 

Transcendence Kennel is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.