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Business Profile

Used Car Dealers

Rod Hatfield Used Car Factory
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Jen D

    Date: 01/21/2025

    Don't ever go here..They are crooks and liars. They should be sued for fraud!. We looked at a ford silver fusion .When we went to go sign papers I looked at what it said and looked at my husband and said this isn't the the car we looked at..it said black Ford fusion. The fiance guy blamed it on it being windy and the stickers must have fallen off and put back on..I said no the milage is off also..so he calls the in there ..of course the place was already closed ..we were the last people in there..the gm says ohh the sales man must of made a mistake..takes us to show us the car we were approved for the black one ..it was sitting in the back lot..it hasn't even been serviced yet..we should of walked away right then and there..of course we didnt..it's not the end of the saga..but too much to write..please don't buy from them..I have text from the general manager and the crap he has lied about

  • Tamra S

    Date: 12/18/2023

    The vehicle I bought didn't even last until the first oil change. I was told the car would be covered under their power train guarantee because of the low mileage on the vehicle and I just had to have the oil changed and tires rotated with them. I agreed to do that. As is on everything else on the vehicle which I agreed to also. Rust inside doors, backup camera not working, etc. When the engine warning alarm and dash warning to cut the engine off came on I immediately did that and called them. They told me it was my problem and not theirs and there was no warranty or guarantee. I now have no vehicle. I didn't even own it for 6 months before it is now inoperable.

  • Li H

    Date: 04/10/2023

    Predators, took advantage of a young person, tried to sell a rolling ashtray without even cleaning it, hiked price up on different car when ashtray was taken back to get a different car. They wait for people to pull in to the lot and pounce on them. Beware!
    Minus 5 stars...

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