We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Car Window Tinting

Jordan's Window Tinting

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Window Tinting.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/02/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to Jordan’s Tinting window after the Intoxalock sales rep scheduled me for installation on May 28/2025. went to get an Intoxalock installed in my car, I was granted a $100 rebate by the manufacturer (per Intoxalock sales person). The installation was $130 Which is the max they are allowed to charge which I was willing to pay without any issue and then I was going to send the rebate to the manufacturer as that’s how rebates work. The person that installed the intoxilock (I think ***** was his name)over charged me $100 claiming I had to pay $230 plus tax instead of $130 Plus tax because I had a rebate. I tried to explain to him how rebates work and what I was told by the Intoxalock sales person but this man refused to hear what I had to say repeating that he didn’t care what I was told and that if I wanted my car I had to pay $230 plus tax. I paid not because he was right by any means but it was late and he was extremely rude and hostile. I decided to pay so I could go home. I will not let this go though, I was highly mistreated, disrespected and robed and that is not acceptable. Not because I made a mistake, got a DUI and put myself in this situation I would condone this type of treatment towards me or anyone. This guy also told me a lot of wrong information like I was going to restricted on when I could drive and where with the restricted drivers license when I asked why there was a gps installed which I clarify with the transportation cabinet and everything was false misleading information that he gave me causing extra stress and worries I didn’t need. I am social worker and yes I got convicted of a DUI but that doesn’t make me or anyone in a situation like this less valuable or respectful than the rest. I will continue my efforts to make it known that this is not ok. I hope to hear back from you.

    Business Response

    Date: 06/16/2025

    and we give her a mail-in rebate from Intoxalock for $100. after her receive the rebate she will only paid $37.80.  Jordan's Window Tinting don't have nothing to do with the rebate between her and Intoxalock.

    $230 for the installation

    $13.80 tax

    $100 PO 87765326 for Intoxalock + 6.00 tax

    $130 for the customer + 7.80 tax

    she didn't paid no $243.80

Jordan's Window Tinting is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.