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Business Profile

Car Wash

Keeneland Car Wash

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromKeith T

    Date: 07/18/2024

    1 star
    I recently had an extremely unpleasant experience with this business. The owner confronted me aggressively, shouting at the top of his lungs without understanding the full story and making numerous incorrect assumptions. His behavior was completely unprofessional and showed a total lack of basic customer service and common decency. Unfortunately, his wife exhibited similar behavior. Rather than having a civil conversation, they both chose to scream and treat me poorly, getting uncomfortably close and confrontational.
    Such conduct is unacceptable, regardless of one's generation. This level of stubbornness and disrespect towards customers is deeply troubling. I would not recommend this business to anyone and sincerely hope they go bankrupt. If I could leave 0 stars I would.

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