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Business Profile

Auto Repairs

Tim’s Mobile Garage And Towing, Lic

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromErika J

    Date: 04/01/2024

    1 star
    BEWARE!!!! We recently called this business when our truck broke down on the side of the road in Somerset, KY in our way home to TN on 3/38. He was a kind guy (at first) came out, fixed what he said was the issue and we paid him on the spot. Upon leaving the side of the road, the cut off yet again. Tim towed our truck back to his property for further diagnosis. The following day. He called and said that it would cost around $2k to repair, but we would have to wait a week for the part. We declined and decided to have him tow the truck 3 hrs back to our city of residence. My husband had been in contact with the tow guy who asked us if it was okay to bring the truck after church on Sunday since it was Easter and we agreed. Sunday night 3/31, we had not heard from the guy so we contacted Tim to confirm that he was on the way and get an estimated arrival time. Tim had his “woman” as he calls her text is back saying that the tow guy lied to them and us. so they were hiring a different guy. This sounded suspicious to us, so my husband called him. He got on the phone with my husband CURSING him out saying he didn’t have time to be texting accusing us is not wanting to pay him. He wanted payment before the truck was delivered, but didn’t want to give us proper delivery info and didn’t want us to meet the driver when he delivered. Very suspicious. The agreement was for the truck to be dropped off with the key inside the gas compartment at the shop we specified. The tow driver sent us pics after he delivered, but when the shop owner went to retrieve the keys, they were not in the gas compartment DO NOT TRUST THIS MAN! I wanted so badly to believe he was legit with all his credentials and things. but this turned out to be a horrible experience and he was TOTALLY cruel once we began to question him about when the truck will be delivered and then, when we questioned about the keys. He also threatened to sue us for slander if we posted a bad review.

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