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Business Profile

Custom Rims

Extreme Wheels & Tires, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/07/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Saturday September 3rd, I went to Extreme Wheels & Tires to have them check the air in my tires because my tire pressure light was on. They put air in, I left but noticed the light was still on. I went back to them on September 4th to let them know. At that time they checked all 4 tires and told me that the tire sensor on the rear driver side was bad, and needed replacement. They said they sold them and could put it on for $100. I paid them and the guy put it on. I drove the car Saturday, Sunday, Monday light still on. I decided to take my car a 2009 Nissan Murano to the Nissan Dealership and have them check it out. After checking the air pressure in all 4 tires, they did a tire sensor check and told me that the tire sensor on the rear driver side wasn't working. I told them I had just gotten it changed Saturday morning. I left to go back to the place where I purchased the tire sensor and told the guy what the dealership said, and the light was still on. I told them I wanted my money back, because he sold me a bad tire sensor, which he claimed he didn't. He claimed they were lying, so he rechecked the back tire again and said it was good. I went back to the dealership and had them changed the tire sensor, which they did and the light went right off. I paid them $183.39.

Extreme Wheels & Tires, LLC is NOT a BBB Accredited Business.

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