Complaints

This profile includes complaints for Daniel Green Enterprises, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Daniel Green Enterprises, Inc. has 2 locations, listed below.

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  Daniel Green Enterprises, Inc.

  1423 Main Hwy Arnaudville, LA 70512-3703

  
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  Daniel Green Enterprises, Inc.

  221 Felix Rd Breaux Bridge, LA 70517-7259

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:04/12/2023

  Type:Order Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hired Mr. Green to cut down the tree, haul off the remains and grind the stump. They eventually did this but left a pile of wood and dirt and did not clean up after themselves. They bent the post to the gate and I can no longer fully open it. Under the pile of dirt and wood that we cleaned up, we found the stump still sticking up about a foot above natural ground,

  

  Business Response

  Date: 04/19/2023

  Good afternoon,

  We did a tree removal job for Mr. ******* on October 21,  2022.  On October 31, he called me and complained that all debris was not picked up.  I apologized and offered to either send someone back or refund some of his money.  He agreed to the refund and I sent him a check.  Attached is the cancelled check deposited and signed by Mr. *******.  There was never any mention of a bent post by him to me.  I had not heard from him again until  2 weeks ago  he called to ask when we were going back.    I reminded him that we settled with a refund payment and he did not remember that at all.  Again, the check is attached.  If there is still some of the stump left that was overlooked I will be more than happy to send one of my guys there to grind the remainder of the stump.

  ***** *****

  

  Business Response

  Date: 05/23/2023

  Now that it is dry enough, Daniel will try to go this week and grind the stump. He will also look at what needs to be done to repair the gate.  He will go ride today to assess the damage.

  Customer Answer

  Date: 05/30/2023

  
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID 19923448, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  **** *******