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Business Profile

Coffee and Tea

Community Coffee Company, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Coffee and Tea.

Complaints

This profile includes complaints for Community Coffee Company, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Community Coffee Company, LLC has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/08/2022

      Type:Service or Repair Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company has advertised it's products as being sold at Circle K stores. I have gone to almost 10 Circle K stores around me an have been unable to find it. I have a coupon to try this product, and I'd like to, but I need to be able to find it!

      Business Response

      Date: 08/11/2022

      Contact Name and Title: ****** -Representative

      Contact Phone: **********

      Contact Email: [email protected]

      We have contacted the customer regarding the Iced Coffee his looking for. Unfortunately, this particular item is not sold in any stores near where customer resides, but we are looking to expand the list of stores that offer our Iced coffee. We have also sent him complimentary Iced coffee to try. Customer was also directed to our website www.CommunityCoffee.com for potential future purchases of our Iced Coffees.

      Customer Answer

      Date: 08/11/2022

      The Better Business Bureau has received a response from the business regarding your complaint. Please review their response to your original complaint and advise us of your position in the matter by {\b [todayplus10] }.



      The details of the complaint (including the business' response) are included on the reverse, attached or have been forwarded to you by the business. Please be sure to indicate whether the company's response is satisfactory or not within ten (10) days.



      If the Bureau does not receive a response, your complaint will close as Assumed Satisfied.



      We encourage you to use our ONLINE COMPLAINT system to respond this complaint. The following URL (website address) will take you directly to this complaint. You will be able enter your response directly on our website:



      {\b [consumer cbi link]}



      If you are unable to respond using the internet, then please respond in writing to the address above or you can email your response directly to us at [email protected] and we will manually enter it for you. Please be sure to include your complaint ID number with your response.



      Sincerely,





      [cstaff name]

      [cstaff title]

      BBB Complaint Department

      [cstaff email]

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